MFA Explained: A Simple Way to Boost Your Business Cybersecurity
Passwords alone aren’t enough to protect your business. That’s why multifactor authentication (MFA) is one of the easiest and most effective ways to secure your accounts and reduce the risk of cyberattacks. In this blog, we explain what MFA is, how it works, and why it’s especially important for small businesses in Australia—along with practical examples and tool recommendations.
Tech Tips: Microsoft Bookings Advanced Features
Back in 2022, we introduced the basics of Microsoft Bookings—how to set up your calendar, add services and staff, and share your booking form. It has become one of our most popular blogs. In this follow-up, we’ll highlight some lesser-known but powerful features you can take advantage of. Whether you're looking to reduce no-shows, gather more customer info, or get better oversight of your bookings, there’s something in here for you.
The Importance of Having a Business Continuity and Disaster Recovery Plan for Your Business
We all know that unexpected disruptions—whether it’s a cyberattack, power outage, or even a natural disaster (thanks Alfred!) —can seriously impact business operations. But having a solid Business Continuity and Disaster Recovery Plan in place can make all the difference in keeping things running smoothly when challenges arise. To help, we’ve put together a free template to get your started.
Pinch Payments: The Easy Way to Automate Payments in Xero, MYOB & QuickBooks
Tired of chasing late payments? Pinch Payments automates invoice payments in Xero, MYOB, and QuickBooks. Get paid faster with secure, PCI-DSS compliant transactions. Find out more about this Brisbane based business in our latest blog.
Client Install: Migration from GoDaddy to Microsoft 365
GoDaddy is often a convenient starting point for small businesses due to its bundled offerings and simple setup. However, for growing businesses, GoDaddy’s version of Microsoft services quickly becomes restrictive. Find out how we helped a new law firm find their freedom, and security, in Microsoft 365 direct.
Tech Tips: The Top 6 Features of Microsoft Edge
Is Microsoft Edge better than Google Chrome? Well, with these top 6 features, it definitely gives some food for thought. Dive into our latest blog to learn about 6 great features of Microsoft Edge that you could use in your business.
Queensland leads the nation in cyber crime
The Australian Cyber Threat Report for 2023–2024, released by the Australian Signals Directorate (ASD), highlights a significant escalation in cyber threats affecting businesses across the nation. Find out the key details in our blog.
Our top blog posts of 2024 revealed
We’re proud to share the top 5 blogs that have helped businesses stay informed and ahead of the curve in 2024.
Meowy Christmas from our Tech Sup'paw't team
As 2024 rolls to a close, our Paw-some foursome Tech Sup'pawt' team wish you a very Meowy Christmas with your friends and family.
Client Install: Roundup of our latest installs
It has been a busy lead up to the end of 2024 with a number of installations of new computers for our clients. We offer turnkey solutions for our clients and can deliver and install a new laptop or desktop PC in as little as 2 days. Find out about our latest installs in our blog.
Tech Tips: The best ways to use Google search
Google Search is an essential tool for businesses and professionals alike, but are you getting the most out of it? Whether you're looking for precise information, exploring industry trends, or hunting for market insights, mastering Google Search can save time and effort.
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Cyber Security incident hits Brisbane Law Firm
This weeks blog is a report written in response to a cyber incident involving a Brisbane Law firm who found themselves caught up in a scam centered around unauthorised access to the Microsoft 365 account of the firms Office Manager, Susie and the subsequent activity undertaken
under the account by the unauthorised party.
Our blog provides a summary of the incident, remediation steps undertaken, an outline of the firms existing technology landscape
and post-incident recommendations. It also highlights the importance of Security
Awareness Training
and strong cyber security practices are for your business.
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Defense in Depth Explained
For small and medium-sized businesses (SMBs), safeguarding sensitive information and ensuring uninterrupted operations requires a
proactive, layered approach to security. One highly effective strategy is Defense in Depth.
This blog will unpack the concept of Defense in Depth in simple terms, explain its benefits, and offer practical examples of how your
business can adopt this powerful cybersecurity framework.
How AI is Advancing Phishing Attacks – And How Your Business Can Stay Ahead
Phishing attacks have always been a major threat to businesses, but the game has changed. With the rise of Artificial Intelligence (AI), these scams are becoming more sophisticated and harder to detect, putting businesses and their employees at increased risk. In this blog, we’ll explore how AI is powering more effective phishing attempts, the risks involved, and actionable steps your business can take to combat these evolving threats.
Tech Tips: The 6 best features on Windows 11
Windows 11 brings a range of powerful tools and customization options that can boost productivity and streamline workflows, especially for business users. Read our latest blog as we explore some of Windows 11’s top tips and tricks.
Tech News: End of Support for Windows 10
After 14 October 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Find out your options for using Windows 10 (or not) in our latest blog.
Client Install: New Law firm full technology setup
When starting a business, ensuring a strong technology foundation can mean the difference between a smooth launch and future disruptions. One of our recent projects was for a startup law firm that wanted to get things right from the beginning. Find out what we did to help deliver a full suite of technology solutions to start them off on the right path.
Network rack re-wiring and testing for a small business
We encountered a spaghetti junction of cabling when we attended the site of a new client this month. Find out how we turned their networking rack from a cabling disaster into an organised masterpiece in our latest blog.
Cybersecurity news: The latest stats on Australian Data Breaches
October is cybersecurity awareness month which is great timing for the Office of the Australian Information Commissioner (OAIC) have released their Notifiable Data Breaches (NDB) Report for 1 January to 30 June 2024 and it makes for an interesting read.
We're certified geeks for Wi-Fi and Smart networks!
David achieves TP-Link Omada Certified Network Administrator (OCNA) Wireless Certification.
New retail store technology setup - network, CCTV & more!
One of our retail clients made the move to a bigger, brighter premises recently after outgrowing their previous space. This gave them the opportunity to set up technology at new store from scratch. Find out how we helped bring a dream to reality in our blog.
How often should a business replace their computers? Updated for 2024
How long should a business computer last? This is a question we are asked fairly often by our clients, especially when they are looking to purchase a new device. Technology is sometimes considered a large expense, but when that cost is spread over the lifetime of the device the annual cost can be quite reasonable. We delve into the ins and outs of the lifecycle of business technology in our latest blog.
Client install: 4 camera 4K CCTV system and NVR
The client's property was located on a corner block in a street experiencing ever increasing break-in's and general crime. Looking for peace of mind, they gave FortiTech a call to install a new CCTV system, find out what we installed in our latest blog.
Top Browser Extensions for Google Chrome
Scrolling through Chrome, extensions are the unsung heroes that can seriously boost your business efficiency. Let's dive into some of the top picks for Australian businesses looking to streamline their digital workflows!
Client Install: Line of Business software server for a retail client
This week we installed an onsite server for one of our retail clients. They are growing from strength to strength and are looking to
accelerate their sales and service even further through the use of some Line of Business software.
The specific software they have chosen requires a local server rather than a cloud based solution, whilst requiring an onsite server
for businesses is not as common as it once was thanks to more and more cloud based applications including Microsoft
365,
there are still instances like our clients' situation where it is required.
Tech Tips: Mail Merge in Microsoft Word: A Step-by-Step Guide to creating emails and letters
Microsoft Word's Mail Merge feature offers the ability to prepare both emails or letters, allowing you to create documents that are both
personalised and produced en masse. It is a simple and straightforward method to send communications out without the need for a third
party application or subscription.
In this guide we will walk you through how to create a mail merge document in Microsoft Word that you can them email through Outlook, or
simply print out and send.
Boost Your Business Efficiency: Top Browser Extensions for Microsoft Edge
Browser extensions can greatly enhance productivity and efficiency by adding functionality to web browsers, helping users automate tasks, manage passwords, and organise workflows more effectively. Read about some great browser extensions for Microsoft Edge that can help improve your day.