Client Install: Roundup of our latest installs
It has been a busy lead up to the end of 2024 with a number of installations of new computers for our clients. We offer turnkey solutions for our clients and can deliver and install a new laptop or desktop PC in as little as 2 days. Find out about our latest installs in our blog.
Tech Tips: The best ways to use Google search
Google Search is an essential tool for businesses and professionals alike, but are you getting the most out of it? Whether you're looking for precise information, exploring industry trends, or hunting for market insights, mastering Google Search can save time and effort.
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Cyber Security incident hits Brisbane Law Firm
This weeks blog is a report written in response to a cyber incident involving a Brisbane Law firm who found themselves caught up in a scam centered around unauthorised access to the Microsoft 365 account of the firms Office Manager, Susie and the subsequent activity undertaken
under the account by the unauthorised party.
Our blog provides a summary of the incident, remediation steps undertaken, an outline of the firms existing technology landscape
and post-incident recommendations. It also highlights the importance of Security
Awareness Training
and strong cyber security practices are for your business.
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Defense in Depth Explained
For small and medium-sized businesses (SMBs), safeguarding sensitive information and ensuring uninterrupted operations requires a
proactive, layered approach to security. One highly effective strategy is Defense in Depth.
This blog will unpack the concept of Defense in Depth in simple terms, explain its benefits, and offer practical examples of how your
business can adopt this powerful cybersecurity framework.
How AI is Advancing Phishing Attacks – And How Your Business Can Stay Ahead
Phishing attacks have always been a major threat to businesses, but the game has changed. With the rise of Artificial Intelligence (AI), these scams are becoming more sophisticated and harder to detect, putting businesses and their employees at increased risk. In this blog, we’ll explore how AI is powering more effective phishing attempts, the risks involved, and actionable steps your business can take to combat these evolving threats.
Tech Tips: The 6 best features on Windows 11
Windows 11 brings a range of powerful tools and customization options that can boost productivity and streamline workflows, especially for business users. Read our latest blog as we explore some of Windows 11’s top tips and tricks.
Tech News: End of Support for Windows 10
After 14 October 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Find out your options for using Windows 10 (or not) in our latest blog.
Client Install: New Law firm full technology setup
When starting a business, ensuring a strong technology foundation can mean the difference between a smooth launch and future disruptions. One of our recent projects was for a startup law firm that wanted to get things right from the beginning. Find out what we did to help deliver a full suite of technology solutions to start them off on the right path.
Network rack re-wiring and testing for a small business
We encountered a spaghetti junction of cabling when we attended the site of a new client this month. Find out how we turned their networking rack from a cabling disaster into an organised masterpiece in our latest blog.
Cybersecurity news: The latest stats on Australian Data Breaches
October is cybersecurity awareness month which is great timing for the Office of the Australian Information Commissioner (OAIC) have released their Notifiable Data Breaches (NDB) Report for 1 January to 30 June 2024 and it makes for an interesting read.
We're certified geeks for Wi-Fi and Smart networks!
David achieves TP-Link Omada Certified Network Administrator (OCNA) Wireless Certification.
New retail store technology setup - network, CCTV & more!
One of our retail clients made the move to a bigger, brighter premises recently after outgrowing their previous space. This gave them the opportunity to set up technology at new store from scratch. Find out how we helped bring a dream to reality in our blog.
How often should a business replace their computers? Updated for 2024
How long should a business computer last? This is a question we are asked fairly often by our clients, especially when they are looking to purchase a new device. Technology is sometimes considered a large expense, but when that cost is spread over the lifetime of the device the annual cost can be quite reasonable. We delve into the ins and outs of the lifecycle of business technology in our latest blog.
Client install: 4 camera 4K CCTV system and NVR
The client's property was located on a corner block in a street experiencing ever increasing break-in's and general crime. Looking for peace of mind, they gave FortiTech a call to install a new CCTV system, find out what we installed in our latest blog.
Top Browser Extensions for Google Chrome
Scrolling through Chrome, extensions are the unsung heroes that can seriously boost your business efficiency. Let's dive into some of the top picks for Australian businesses looking to streamline their digital workflows!
Client Install: Line of Business software server for a retail client
This week we installed an onsite server for one of our retail clients. They are growing from strength to strength and are looking to
accelerate their sales and service even further through the use of some Line of Business software.
The specific software they have chosen requires a local server rather than a cloud based solution, whilst requiring an onsite server
for businesses is not as common as it once was thanks to more and more cloud based applications including Microsoft
365,
there are still instances like our clients' situation where it is required.
Tech Tips: Mail Merge in Microsoft Word: A Step-by-Step Guide to creating emails and letters
Microsoft Word's Mail Merge feature offers the ability to prepare both emails or letters, allowing you to create documents that are both
personalised and produced en masse. It is a simple and straightforward method to send communications out without the need for a third
party application or subscription.
In this guide we will walk you through how to create a mail merge document in Microsoft Word that you can them email through Outlook, or
simply print out and send.
Boost Your Business Efficiency: Top Browser Extensions for Microsoft Edge
Browser extensions can greatly enhance productivity and efficiency by adding functionality to web browsers, helping users automate tasks, manage passwords, and organise workflows more effectively. Read about some great browser extensions for Microsoft Edge that can help improve your day.
Client Install: 3CX VoIP Phone System for a Conveyancing firm
This week we went live with a new 3CX VoIP telephone system for a Brisbane based conveyancing firm. With a mix of handset and headsets and work from home integration, our client was thrilled with the result. Find out how we did it in our latest blog.
Client Install: Boosting Retail with Remote Desktop Server refresh
One of our long term retail clients reached out to us early last Saturday morning as their server had unexpectedly stopped working, as bad luck would have it , this occurred right before their business Saturday trading, so it was imperative to get things up and running again quickly for them as they utilised the server as a Remote Desktop (RDP) to run the Point of Sale (POS) system, which their 5 staff access. Read about how we helped them get back online in our latest blog.
Strengthen Your Business Defenses with Managed Detection and Response (MDR)
With cybercriminals constantly evolving their tactics, traditional antivirus solutions might not be enough to keep your valuable data safe. This is where Managed Detection and Response (MDR) comes into play, offering a proactive approach to cybersecurity that every business should consider.
Stop your emails being rejected by Microsoft 365 and Google
The increasing rise in digital threats has prompted Microsoft 365 and Google to introduce stricter authentication protocols. These protocols are not just about enhancing security—they're about protecting your business from the loss of customer trust and potential revenue. Find out how you can ensure your business emails meet these new requirements in our blog.
Tech Tips: Using Microsoft 365 Copilot
Copilot is all about enhancing productivity and creativity in your business tasks and best of all it is just a prompt away!
But how can you make the most of it? This blog has you covered, here are key insights to help you navigate and leverage Copilot’s
powerful features effectively.
Client Install: Server for a 10 user accounting practice
The challenge was clear: replace an outdated system with a robust, scalable solution designed for longevity, reliability and performance. Find out how we did it in our latest blog.
Tech Tips: Setting up Linktree for your business
Did you know that Linktree can be a powerful tool for businesses looking to streamline their online presence and direct traffic effectively? Essentially can be a central link to all of your social media profiles, website’s, even payment platforms. In this blog we will outline the key benefits and features of Linktree that can help increase your business exposure online and also provide a quick guide on how to setup a basic free profile, before you delve into the many paid options.
What is Microsoft Copilot?
The introduction of Microsoft 365 Copilot represents a watershed moment in workplace productivity. This groundbreaking tool, which harnesses the power of advanced artificial intelligence (think ChatGPT but on steroids), is set to redefine the way businesses operate, offering unprecedented levels of assistance in daily tasks and decision-making processes.
Client install: Remote Installation of 3CX VoIP Phone System for a Law Firm
Recently, our team had the opportunity to enhance the communication capabilities of a Queensland law firm. This progressive firm, with a team of 17 legal professionals, was looking to streamline their communication processes as part of an office move and wanted a flexible solution that also meant they weren't tied to one of the big telecomms providers. Find out how we helped them in our latest blog.
Tech Tips: Microsoft PowerPoint
Microsoft PowerPoint 365 is an indispensable tool in today’s digital world, used widely for creating engaging and informative presentations. This blog aims to provide you with a comprehensive set of tips, shortcuts, and insights to harness the full potential of PowerPoint 365. Get ready to transform your slides from mundane to magnificent!
David speaks: Cyber security awareness training
If you are one of our clients on our Maintenance and Security plans we provide you with 1 free cyber security awareness training session a year. This is exactly what happened for one of our longest held clients towards the end of 2023 when they arranged their annual session. Find out how it went in our latest blog.
Client Install: CodeTwo automatic email signatures for Microsoft 365
We recently implemented CodeTwo automatic email signatures for an accounting client on the Sunshine Coast just in time for their newly created signature to announce their holiday closure dates. Find out more about the project in our latest blog.
Our top blog posts of 2023
As we wave goodbye to 2023, it's time to reflect on the year gone by in the world of IT and cyber security. In this weeks blog, let's take a look at our top 5 most viewed blog posts of 2023.
Client Install: CCTV & Wi-Fi
This was a bit of a different CCTV & Wi-Fi install for one of our clients in the transport industry, they were looking to add more cameras and recording storage to an existing system and boost the Wi-Fi coverage out to their workshop. Typically, we would be called upon to install new CCTV systems from scratch, but our client wanted to stick with their existing system and expand its capabilities, which we were happy to accommodate. Find out what we did in our latest blog.
What is Wi-Fi 7 and is it worth the upgrade?
The upcoming release of Wi-Fi 7 promises a significant step forward in wireless communication. Especially for the business sector, where fast, reliable, and secure connections are non-negotiable.
Windows 12 is coming
No official announcement has been made, but it looks like the next version of Windows operating system, expected to be named Windows 12 is set to launch in the second quarter of 2024. Whilst we eagerly await Microsoft's official announcement we have put together our thoughts on what might be to come.
Tech Tips: Harnessing the Power of Microsoft To Do - Business Productivity Unleashed
Microsoft To Do is more than just a task management tool; it's a powerful ally in streamlining our workdays. Whether you're a seasoned user or just dipping your toes into its features, our guide promises insights that can transform the way you tackle your to-do list.
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Tech Tips: 5 ways to improve your workflow with Microsoft Outlook
Microsoft Outlook 365, a robust email and scheduling application that is widely used by businesses around the world. With its array of features, Outlook 365 can significantly streamline your workflow, making it easier to stay organised and get more done.
Cyber Security Awareness Training
For businesses, the risk of a cyber attack is ever present, given the vast amount of sensitive data they handle daily and that is exactly why one of our new clients went searching on Google for "Cyber Training Ipswich QLD" and ended up giving us a call.
David Speaks: Sunshine Coast AAT Discussion Group
David was invited to present a webinar this week for the Institute of Public Accountants (IPA) Sunshine Coast AAT Discussion Group for Bookkeepers.
What is Email Antispam and how can it help your business?
Are you a small business owner, constantly wrestling with a tidal wave of junk emails clogging up your inbox? You're not alone. Email spam has evolved into a major headache for businesses across Australia. But there's a solution: email antispam, find out what it is and how it can help your business in our latest blog.
Client Install: CCTV for a small business
Do you own a small business and need a reliable security system that keeps you connected to your workplace anytime, anywhere? We've just wrapped up an exciting CCTV installation project for a small business, read out latest blog to find out how it went.
David Speaks: IPA BAS Agent Discussion Group Webinar
Our very own Cybersecurity Advisor, David, had the privilege of presenting an enlightening webinar recently for the Institute of Public Accountants (IPA) AAT Brisbane and Gold Coast Discussion Group Meeting.
Tech Tips: The top 7 ways to boost your productivity with Microsoft Office 365
Get ready to kick those frustrating inefficiencies to the curb and unlock the full potential of your Microsoft 365 Office suite with our top seven productivity-boosting Tech Tips.
How we saved our client over $40,000 a year in phone and internet costs
In a recent success story, we helped a client save a staggering $40,000 annually (or over 50%!!!!) on their phone and internet bills. Find out how in our latest blog.
Client Install: Hikvision 11 Camera CCTV System
We recently completed the installation of a Hikvision 11 camera CCTV system on the northside, the system included storage for recording and AI functionality to recognise humans and vehicles. Find out how we did it in our latest blog.
Tech Tips: A guide to the best ways to use ChatGPT for small business
Looking to jump on the ChatGPT bandwagon? Here are some great tips and tricks to ensure you make the most out of using ChatGPT for your business.
Client Install: MSI Laptop with dock and dual screens for an Accounting Practice
In this weeks' blog we cover off the install of a new MSI laptop with docking station and dual monitors at an accounting practice.
David Speaks: IPA Ipswich chapter Cyber Security presentation
David makes a return visit to the IPA's Ipswich chapter to discuss the Anatomy of a Cyber Attack.
David Speaks: IPA 2023 QLD Conference
After a successful speaking engagement at the IPA National Conference on the Gold Coast in 2022, David was invited to speak again at the IPA QLD Conference at Noosa. Find out how it went in our latest blog.
Streamline Your Retail Business Network with TP-Link Omada and APC Solutions - An IT Support Business Case Study
Recently, we had the pleasure of working with a small retail business to upgrade their network setup, find out what we did in our latest blog
The top 7 reasons your business should use CodeTwo Automatic Email Signatures for Microsoft 365
CodeTwo email signatures for Microsoft 365 is a powerful tool that helps businesses to centralise and automate the management of email signatures. In this blog we round up the top 7 benefits of implementing it.
Our top 5 blogs in 2022
It was a close race between the top 2 most popular blogs of 2022, with only 1 view separating them, but 1 blog on a very hot topic reigned supreme. Find out what it was and the remainder of the top 5 in our look back on 2022.
ChatGPT: The Pro's and Con's of using it to market your business on social media
ChatGPT is all the rage at the moment, but what is it and how can it help (or hinder) your business marketing strategy?
Tech Tips: Getting started on 3CX
3CX is a powerful VoIP phone system for your business, with almost unlimited extensions and free calling to a number of destinations, it makes it a great choice for your team. In this blog we cover off setting up your 3CX extension for the first time on desktop and mobile devices.
What is Advanced Endpoint Detection & Response and how can it help your business?
Malware is now the overarching term used to describe software engineered to do something nasty to a computer, but how can your protect yourself? Find out in our first blog of 2023.
Going Digital: The benefits of replacing paper-based checklists and forms
Whether it is for compliance, reporting, quality assurance or any of a myriad of other reasons, filling in forms and checklist as well as then storing them once completed has become a burden for many businesses. Whenever this is brought up someone will inevitably suggest “Lets got digital”. Find out the benefits of going digital in our blog.
David Speaks: IPA National Congress 2022
David was honoured to present at the recent Institute of Public Accountants (IPA) National Congress on the Gold Coast. Find out how the session went in our latest blog.
How to create and maintain strong password management
We are all familiar with passwords. A typically annoying to type in combination of letters, numbers, and symbols that when entered in the correct sequence, grant access to your account. It’s a simple premise, but compromised passwords happen all the time. Without the right strategy for creating, storing, and updating passwords it’s only a matter of when, not if, a password belonging to a service important to you or your business is compromised too. Find out how to maintain secure password practices in this weeks blog.
The benefits of Security Awareness Training for your staff
There's already so many things you and your employees need to be aware of to avoid getting hacked. How then, are busy non-technical people just doing their jobs supposed to remember all this stuff? Find out how in our latest blog.
ACSC's Annual Cyber Threat Report 2021-22
The ACSC Annual Cyber Threat Report contains an overview of cyber threats impacting Australia. It highlights how the ACSC is responding to those threats and provides vital advice on how all Australian individuals and organisations can protect themselves online. The report covers the financial year reporting from 1 July 2021 to 30 June 2022. Join us for a deep dive of the latest findings
Tips for Identifying Phishing & Business Email Compromise Attempts
Often referred to as the internet's cockroach, email has outlived all other forms of internet communications and has infested every corner of the globe. Operating your business without email is unimaginable. Hackers, fraudsters, and con artists know this, making your inbox their attack vector of choice. Email based attacks are easy to automate, cost nothing to send and they work because people keep opening their messages. Find out how you can combat it in our latest blog.
Setting up Cybersecurity Policies and Processes for Business
A cybersecurity assessment helps your business fully realise your legal and professional cybersecurity obligations. But where do you start? Find out more by reading our blog.
The benefits of using a VPN
When you hear the term “virtual private network” or VPN you might think it’s something too high-tech for the average user and
there’s no reason why they should use a VPN. But there are many business benefits to using a VPN, find out more in our blog.
Keeping business data secure when you are away on workcation
From Zooming beachside in Bali to answering emails under the Eiffel Tower, employees are adventuring away from the workplace but not from the work. So how can you keep your data secure? Find out in our latest blog.
Client Install: 3CX VoIP Phone System for a Financial Services business
Our new Financial Services client has been enjoying their new hosted 3CX VoIP phone system, find out how we rolled out the system to their 20+ staff in Australia and New Zealand without ever meeting face to face.
Tech Tips: Windows 11
Microsoft made its newest operating system, Windows 11, publicly available on October 5, 2021. We have previously advised our clients to hold off on upgrading to Windows 11 until it passed a year old to iron out any bugs and considering that there are already rumours of upcoming changes to the system after less than a year that advice seems to have been a good call. With the first year anniversary approaching we have spent some time putting together some Tech Tips for Windows 11.
How to Protect your Business on Microsoft and Apple
Whether your business relies on Microsoft Windows OS or Apple Mac OS, the risk of cyber-attack is high without superior security measures. Find out about the threats and how we can help you stay ahead of them in our latest blog.
Client Install: New office setup for Legal Services business
It has been a busy lead up to the end of the financial year for the team at FortiTech, all hands (and paws) were on deck for our latest client install, which was a new office setup for a client in the Legal and Medical fields. After starting their practice just 18 months ago they have grown from 1 staff member to 15 with even more starting soon.
Microsoft Is Making Some Big Changes to Windows 11
Windows 11 looks set to get some exciting new features in upcoming updates, with a Twitter leak emerging that apparently shows off Microsoft’s plans for its Windows 11 operating system, which was publically launched in October 2021. Read on to find out what they are rumoured to be.
Federal Government Tax Incentive Helping Small Businesses Go Digital
Eligible businesses must spend up to $100,000 a year on digital assets, including cybersecurity systems, websites, cloud computing, or portable payment devices. This boost to small business will equate to an additional 20% deduction on expenses relating to digital investment and will apply to spending from 29 March 2022 until 30 June 2023. Find about more about it in our blog.
Client Install: Securing a Microsoft 365 tenancy
This week David worked with a legal client to secure their Microsoft 365 tenancy after an access breach. After reaching out to FortiTech the company sat with David to discuss their recent breach and work through a plan to secure their Microsoft 365 tenanc, find out what we did in our latest blog.
It's back: The Abbey Festival rides again
It's back with a vengeance! After having to unfortunately cancel for the past 2 years, the Abbey Medieval Festival is back and better than ever.
Queensland Government Business Basics Grants Program
Are you looking to undertake Training and coaching, Website build or upgrades, Professional business advice, Strategic marketing services or Business continuity and succession. The Business Basics Grants program might be able to assist you with funding. Applications open on 4 May.
Tech Tips: Microsoft Bookings
Microsoft Bookings reaches the 5th anniversary of its worldwide release this month and we thought we would celebrate with a spotlight on this little known feature available to subscribers of Microsoft 365. Join us in this blog to find out a little bit more about this great scheduling and bookings tool.
.au direct domain names are here
Do you own a com.au, id.au, org.au or similar Australian domain? Did you know that the Australian Domain Authority (auDA) has
released shorter simpler .au direct domain names – like fortitech.au
Owners of existing Australian domains are able to apply for Priority Status to register its exact match in .au direct during the six-month
period from launch from 24 March.
Find out how you can grab your .au direct domain name in our latest blog.
David Speaks: Cybersecurity with IPA Queensland
David was invited to speak at the Institute of Public Accountants Queensland chapter and provide tips on securing technology for both the attendees and their clients.
Turning computers into vertical gardens
At FortiTech we are helping put old computers to good use, find out how in our latest blog.
Client Install: Executive Home Office
Now that Queensland borders have opened up, one of our clients who serves as a non-executive director on a number of boards as well as running her own successful executive coaching business found themselves travelling interstate more often and was struggling with juggling their existing laptops for trips and then returning to a desktop computer when at home. Find out how we made her life more simple in this blog.
Tech Tips: Setup your own survey or quiz using Microsoft Forms
Microsoft Forms has been around since 2018 but many Office users have never tried it out. Check out our latest blog to pick up some great tips and tricks to make your life easier using Forms.
Out and About: Getting into the swing of things
Superbowl 2022 rolled around this week and David was invited to join in the festivities.
Tech Tips: Top 5 ways to improve your productivity with Microsoft OneNote
MIcrosoft OneNote can help you be more organised and knock your 2022 goals out of the park. Find out about it's useful features in our latest Tech Tips.
Client install: CCTV for a retail showroom
After multiple attempted break-in's our client knew they needed to take action in securing their retail showroom, here is how we helped them.
Top 5 things must haves in a personal Password Manager
Using one of the best password managers is the single best way to boost your online security. There will be no more need to remember dozens of long, complicated passwords. Instead, you'll have just one long, complicated password or even your fingerprint that can unlock all the rest. Find out about the top 5 must haves for personal password manager tools in our blog.
How often should you clean your computer?
We are helping you tackle a technology to-do list that will help you be more productive, organised and secure in 2022.
This time we cover off cleaning your computer and answer just how often you should do it.
Out & About: College of Law 2021 End of Year function
It was a long time between drinks, but we were happy to be back at the College of Law's end of year function.
Noah's gaming PC wish is granted
In early September, the team at FortiTech learned that Noah, the 12-year old son of one of our clients had been diagnosed with Leukaemia. We knew we had to do something to help, find out what it was in our blog.
ACSC Annual Cyber Threat Report 2020-21
At the end of every financial year, the Australian Cyber Security Centre (or ACSC) releases its annual cyber threat report, and it was no different this year… and that’s what we’re talking about in today's blog.
Australian IT User and Cyber Security Policy template
Looking for a great template to get your business thinking about its technology infrastructure, where it is and how it is protected and prompt you to regularly review these processes? Then look no further, explore our blog and grab yourself a copy of our free IT User and Cyber Security Policy template.
David speaks: The QUT White Hats Society
David spent some time recently chatting with QUT students about becoming a Cyber Security Advisor.
Tech Tips: Microsoft Teams
Next up in our Tech Tips for Microsoft is Teams. Join us as we cover some great collaboration tips to seamlessly keep you in touch with your staff and clients.
Phone scammers dupe couple out of $230,000
You hear about it every day, scammers attempting to fleece innocent Australians out of their hard earned money. Unfortunately, this blog tells the tale of a couple close to retirement age needing to recover over $230,000 of stolen funds.
How to use FortiTech's antispam platform
Did you know that FortiTech clients with subscriptions to our Microsoft 365 Security plan receive exclusive access to our antispam platform? Find out how it works here.
David speaks: BNI Focus
On the 29th of July, David was asked to present at a BNI Focus group meeting in West End (this was pre-lockdown of course!). Find out how it went in our latest blog.
Tech Tips: Microsoft Excel
Next up in our Tech Tips for Microsoft is Excel. Join us as we cover some great time saving tips that are sure to make those number-crunchers happy.
A (Business) Catalyst for change
It’s official. Another glittering star in the Adobe constellation of business tools will soon fall from the night sky. If you’re using the Business Catalyst platform, then you need to take note. Much like the NBN rollout, not moving to another product could leave you in limbo
How often should a business replace their computers?
This week we helped a legal client evaluate their current hardware assets to determine which were candidates for replacement and which might be able to to have a hardware upgrade to extend their usable life. Find out the results in our latest blog.
David speaks: Crunching cyber security numbers with the Institute of Public Accountants
Last night, David had the opportunity to speak in front of the Ipswich chapter of the Institute of Public Accountants on cybersecurity.
Tech Tips: Windows 10
Following on from our Tech Tips focusing on Microsoft Outlook, Microsoft Word, OneDrive for Business we expand our horizons a little and learn more about Windows 10.
Client install: Laptop with dual monitors in a law firm
We are seeing more and more clients switch to laptops as their main work computer due to their portability for working from home when needed, whilst also having the ability to be set up as a standard desktop computer in the office. Our latest install was no exception, with an install of a new laptop with dual monitors for a law client in the CBD.
Out and About: Doggo's and Donuts
David had an unexpected encounter of the furry kind when visiting a client this week. Find out what it was in our latest blog.
Tech Tips: Adding Microsoft 365 email accounts to mobile devices
If you need access to your emails on the go, then installing the Microsoft Outlook app on your mobile phone or tablet is a great solution. The Microsoft Outlook app gives you seamless access to your emails and calendar with a sleek look and feel, find out how to set up your own mailbox or a shared mailbox in this weeks blog.
Client install: Automatic email signatures with CodeTwo for Office 365
CodeTwo is automatic email signature software that integrates with Office 365 to include specific signatures on an email based on groups of users you choose. You can change them based on staff roles, holiday periods, special promotions and more. find out how in our latest blog.
Tech Sup'pawt' update
Our tech sup'paw't interns Boo and Skie have reached their 6 month performance review, find out how it went in this weeks blog.
FortiTech helps bring history to life
The Abbey Museum of Art and Archaeology, together with re-enactors, jousters, performers, food vendors and merchants, deliver one of Australia’s premier living history events and this year FortiTech is proud to be a sponsor of the Abbey Medieval Festival. Find out about how we are helping bring history to life in this weeks blog.
Tech Tips: Using Microsoft SharePoint & OneDrive
Last month, we covered a recent client install of SharePoint in conjunction with OneDrive. This month we run through some top tech tips on how to make the most of the file collaboration tool.
Client Install: CCTV as far as the eye can see
Are you looking to protect your premises and also want to check-in live wherever you are? You are not alone, we just completed a CCTV install for a client that is able to do just that, find out how it went in this blog.
How Safe Is Your Technology? Security Vulnerabilities In 2021
Security vulnerabilities aren’t a problem… until they are. Here’s how they work, and how to protect yourself from them.
Client Install: Microsoft SharePoint & OneDrive for Business file sharing
FortiTech recently completed a project implementing SharePoint as a file sharing tool for a migration law firm, allowing them to move off a desktop device they were using as their file server. Find out how the project went in our latest blog.
David Speaks: College of Law Cyber Risk Workshop
David recently participated as part of the panel in an interactive workshop held by The College of Law. The interactive workshop focused on setting up a legal practice and dealing with a cyber-attack. Cyber-crime is still a very real concern for the profession as now, more than ever, practitioners are relying on technology to assist them in the day-to-day operation of their practices – whether in the office or working remotely. You can read more about the tips and highlights for the workshop in this blog.
How to Prevent Business Email Compromise (And Other Things You Should Know About BEC)
With business email compromise, a single email can cost a company millions. Find out how they work… and how to protect your business.
The top 10 things that can go wrong when migrating email from Google to Microsoft 365
One of our recent blogs covered the migration of a clients email from Google to Microsoft 365. Find out the top 10 things that can go wrong when migrating email between platforms in our latest blog.
David Speaks: Security Awareness Training
David recently delivered Security Awareness Training for 2 of our Managed Services Clients. What is Security Awareness Training and how can it help your business? Find out more in our latest blog.....
The most tempting cyber attacks of 2020
2020 brought on a lot of strange things, here is a round up of 3 of the most "tempting" cyber attacks of the year.
Client Install: Migrating from Google to Microsoft 365
We have recently completed some migrations from Google Suite to Microsoft 365 for email and files, find out more about what motivated the moves in our latest blog.
Tech Tips: Microsoft Word
We continue our Tech Tips series this week with some time saving tricks for Microsoft Word.
How To Protect Your Business From Ransomware (The Full Story)
Ransomware is one of the most dangerous cyber threats a business faces. Here’s everything you need to know about it.
Meet our new Tech Sup"paw"t interns
Sleeping on the job was in the position description for our new interns and we found the purr-fect candidates.
David speaks: Incident Response and Insurance
In the final Cyber Security presentation to the College of Law's Legalprenuers Lab members for 2020, David covers off Incident Response and Insurance and what to do when you have had a security incident.
Phishing Attacks: How Scammers Reel You In (And What To Do About It)
Phishing is one of the most common cyber crimes you’re likely to face. What is it, and how to deal with it? It’s all in our latest blog.
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Tech Tips: Microsoft Outlook
Lately, we have been receiving a few queries about Microsoft Outlook and the best ways to make use of its inbuilt features and increase productivity. In this blog, you will find a selection of tips and tricks for keeping on top of you inbox (and calendar!)
David speaks: Email antispam and phishing
It is estimated that spam emails cost businesses up to $30b a year in lost productivity, not to mention that 33% of cyber-attacks originate
from phishing emails. Find out more about how to spot a phishing email and the benefits of a spam filter, including Zero Day virus
protection and quarantine in our latest blog.
Australia’s Cyber Threat Report Card: Cybercrime In The Age Of COVID-19
Despite COVID, cybercrime has remained a constant threat to Australian. Businesses in 2020. Here are the numbers you need to know.
The Top 5 techniques used to hack your password
Passwords are often easy to crack, reused and, in today’s era of biometrics and cryptography, are an outdated way of protecting an account. In this weeks blog find out some of the most common, and most effective, methods for stealing passwords that lead to data breaches.
David Speaks: Turning your staff into Dark Web Defenders
Today David hosted another webinar in conjunction with the College of Law's Centre for Legal Innovation as part of their Cybersecurity series, this time he focused on the Dark Web and Security Awareness Training for your staff. Find out how to turn your staff into Dark Web defenders in our latest blog.
David speaks: Patching & the Internet of Things (IoT)
IoT or the Internet of Things, is all the other computing products that you have when you think of computers, this is a whole raft of things, smart TV’s, Google Home & Alexa, switches, router, blu ray players, printers/scanners, security cameras and even fish tank thermometers. Find out how they can also be the gateway for criminals and how to tighten your security.
David Speaks: Setting your practice up for success
We all want the best productivity from our business, but where do you start? Find out David's tips for setting up your practice (or any organisation) for success by making the right technology choices.
David Speaks: Detecting and Tracking Events or Have You Been Hacked?
August brings another important webinar on Cyber Security and with that, David was joined by Matthew See, WatchGuard’s Manager of Sales Engineering – APAC, to discuss detecting and tracking events such as hacking through Security Information and Event Management (SIEM) software.
Notifiable Data Breach report to June 2020
The Notifiable Data Breach stats are out for the first half of 2020, find out which industries are topping the list in our latest blog.
Free guide: Small Business Cyber Security
As a partner of the Australian Cyber Security Centre, FortiTech is proud to present this guide, which has been developed to help small businesses protect themselves from the most common cyber security incidents.
Client Install : We're going NUC's
Small but mighty, Intel's NUC packs a whole lot of power into a small device and is a great alternative to a bulky desktop PC.
What to look for in a Cyber Insurance policy
No company is immune from a cyber attack. In this week's blog we look at the must haves in a Cyber Insurance policy and some real life claims examples
David speaks: Firewalls and next gen antivirus
Fortitech continues to spread the word about the importance of Cyber Security and with that, David was joined by Matthew See, WatchGuard’s Manager of Sales Engineering – APAC, hosting a webinar in conjunction with the College of Law's Centre for Legal Innovation, focusing on Firewalls and next generation antivirus
David Speaks: Business Continuity and Backup
Today, David was joined by Matthew See, WatchGuard’s Manager of Sales Engineering – APAC, hosting a webinar in conjunction with the QLD College of Law's Centre for Legal Innovation, focusing on Business Continuity and Backup.
Client Install: Manufacturing gets a makeover
Out with the old and in with the new as our manufacturing client takes a digital leap with their scheduling tools
Client Install: 170 seat 3CX VoIP Phone System across 3 sites
Our 3CX VoIP phone systems have been popular lately, find out about our recent installation of a 170 seat system in a legal firm.
David speaks: Protecting data for remote users
Today, David was joined by Matthew See, WatchGuard’s Manager of Sales Engineering – APAC, hosting a webinar in conjunction with the QLD College of Law's Centre for Legal Innovation, focusing on protecting data for remote users.
Free 32-page Guide: How to Secure Microsoft 365
Download our FREE guide today on how to secure Microsoft 365, formally Office 365
Client install: Dual Monitors and Dock for Chromebook
Over the years we have seen an increase of mobile devices such as laptops being used as the primary device for many businesses find out how you can make them even more useful in our current blog.
David Speaks: Passwords and Multifactor Authentication
Today, David was joined by Matthew See, WatchGuard’s Manager of Sales Engineering – APAC, hosting a webinar in conjunction with the QLD College of Law's Centre for Legal Innovation, focusing on Passwords and Multifactor Authentication.
How to connect your work desktop PC to the Internet at home
With the unprecedented upheaval of the COVID-19 we have had a number of clients who have quite literally had to ask their staff to take their desktop PC’s and monitors from the office and work from home. Being desktops rather than laptops, this has presented some challenges, as unlike laptops, desktop PCs aren’t designed to be moved around and are often not equipped with wireless adapters, so how can they connect to the internet? Find out in our latest blog.
Free Template: Pandemic Action Plan
FortiTech has released the first in our series of free policy templates for businesses, jump onto our latest blog to download it.
What is the Dark Web?
You may have heard the term the Dark Web bandied about a lot in recent years, but what is it exactly?
David Speaks: Security Assessments & Technology Policy
This week David hosted a webinar with the College of Law's Centre for Legal Innovation focussing on Security Assessments and Technology Policy.
David speaks: Centre for Legal Innovation Cyber Security Panel
Can we ever really be cyber secure was the question, in short the answer is no, but as the audience of Monday's Centre for Legal Innovation discussion found out, there are certainly ways to manage cyber risk, find out the key takeaways in our latest blog.
Tech Tip: How to upload staff photos in bulk to Office 365
Do you work in a large organisation, or just like the idea of putting a face to a name when you send an email? Then we just might have the solution for you in this week's blog.
Can we ever really be cyber secure?
Can we ever really be cyber secure? It's THE question of our time so it's something every law firm/legal department should be concerned about, right? Join us on Monday 10 February to find out
Client Install: 3CX VoIP
It wasn’t all baked ham and pavlova in the FortiTech office over Christmas / New Year, but it sure did help fuel us through the two VoIP system installs that we undertook during the break.
December FortiTech Newsletter
The end of 2019 is fast approaching and now is the time to order any new hardware to ensure it is installed before the end of the year (one less thing on your 2020 to do list!).
Client Install: Apple Mac
Not only do we support Windows based products, but as you can see from our latest client install Apple products are supported too.
Client Install: WatchGuard M270 Firewall
FortiTech recently completed the installation of a WatchGuard M270 Firewall at one of our education clients.
Out and About: College of Law Queensland
The End of Year function season is definitely upon us. We attended our first one for 2019 this week.
Are you taking a gamble on your business? Why Cyber Insurance is a must have
Whilst you may have had a flutter and won this week, the one thing we are sure you never want to gamble on is your business’ ability to recover from a cyber-attack.
Out and About: Connect Collaborative
David recently attended a Connect Collaborative Business Event in Brisbane.
Dirty Deeds, done (not) dirt cheap
Hackers know password from your account. Password must be changed now. - The email subject is daunting enough, check out the contents in our latest blog.....
IT Connect 2019: Solving Technology Challenges
The FortiTech team joined a host of other IT Professionals and business owners at the IT Connect conference hosted by leading software company, Kaseya.
Client Install: HIK Vision CCTV Security Camera install - Big Brother is Watching
FortiTech recently completed an install of a CCTV security camera system for one of our Financial Planning clients.
David speaks: Boards, Beer & Burgers
What are the responsibilities of a Board when it comes to Cybersecurity? In the case of Landmark White, inadequate oversight cost the Board Chairman and half the Board their roles. Which is why David has been educating the Board's of our clients to ensure the same situation doesn't happen to them.
David speaks: 2019 Logan Small Business Expo
David caps off August with another speaking engagement, this time at the Logan Small Business Expo. Cybersecurity was again a hot topic.
14 Ways to Protect Your Business from a Cyber Attack
We have created this PDF with 14 ways to get you started on the road to securing your business from cyber-attacks, grab your copy today.
Out and About: TechX 2019 - More than just free socks
Dicker Data's TechX event rolls around the country every 2 years, showcasing the latest in technology and 2019 did not disappoint.
Gone Phishing: How Staff Awareness Training can save your business
We have all had those unusual emails, the ones that confirm our Amazon order or reset our Office365 password. But how do we know which to trust and which are phishing attacks?
Keynote Speech: 2019 Disrupting Law Hackathon
The 2019 Disrupting Law Hackathon was held from Friday 9 to Sunday 11 August at QUT’s Gardens Point campus this year’s event focussed on Cybersecurity. 60 Law and IT students from QUT participated in the 4th annual event and were mentored by top Brisbane law firms across the weekend, FortiTech was there to open the event and mentor the students.
FortiTech joins the World Legal Summit 2019
Hosted at UQ's St Lucia campus, FortiTech took part in the World Legal Summit, a televised event hosted simultaneously in 23 countries across the world.
FortiTech partners with the Australian Cyber Security Centre
FortiTech is excited to announce our partnership with the Australian Cyber Security Centre (ACSC) through the Joint Cyber Security
Centre (JCSC) Program. The ACSC is the Australian Government’s lead on cyber security.
Is your Network Security Future Proof?
Our Managing Director David was one of 3 speakers on a panel discussing national and global security trends to a group of 30 CIO's and business owners in Brisbane.
Client Install: Managed Wi-Fi in a Retail Environment
Ever wanted to be able to capture demographic information of people visiting your store by using Wi-Fi? In our latest client install you can find out how.
David speaks: FortiTech helps CPA lead the way
David was invited to speak on Cyber Security at the Chartered Public Accountants (CPA) Brisbane office. Covering everything from Notifiable Data Breaches to Password tools the event was well received by the attendee's.
3CX Silver Partnership
Looking for a lower cost way to take and make phone calls anywhere that also integrates with your CRM and Office 365? Look no further, FortiTech and 3CX have your back.
How we foiled a Veracrypt ransomware attack
"All your files have been encrypted!" Well, that's the last thing our client wanted to read upon arriving at work early in
the morning last week.
Read on to find out how Veracrypt a new variant of the Crysis ransomware tried to cause havoc in a manufacturing environment and how we got
them back online.
Tales from the data crypt: how to prevent a business nightmare
Business continuity is a huge subject. It covers everything your organisation might need to get back on its feet should disaster ever
strike.
Only 11% of Australian businesses are considered "ahead of the curve" when it came to business continuity practices, how can you
ensure that yours is one?
Client Install: Dell Wyse Thin Clients
This week we installed 5 Dell Wyse Thin Client computers for one of our clients in the education sector.
Find out about how Thin Clients work and how they could save your business money in our latest blog.
Cyber criminals vs fish tanks
Did you hear the one about the cyber criminals that hacked a fish tank at a casino?
No, well neither had we until we attended last weeks Leader Technology Expo in Brisbane.
Read some of the highlights in our latest blog.
Business calls on the beach? We've got you covered with 3CX
Dreaming about escaping the office for a day but still need to answer important calls?
No worries - our 3CX IP-PBX solutions have got you covered.
Read about how we have been helping clients save money and time in our latest blog.
The backup that wasn’t, or how to age 10 years in a month
The aftermath of a ransomware attack can be crippling for a business. 69% of victims experienced a loss of business productivity and nearly 60% report business-threatening downtime. In this blog we recount the story of one of our clients who almost lost their business to a cyber-attack.
How to add a disclaimer & signature on all of your outgoing Office 365 emails
Adding an email disclaimer to all of your outgoing emails is easy, combine that with a snazzy signature and you will have a professional looking email in no time. Find out how in our latest blog.
Happy Anniversary! Data Breaches and Digital Security 1 Year into The NDB Scheme
812 notifiable data breaches (or NDBs) in 2018.We explore the fallout of the NDB scheme's first year, the high profile targets and how
you can use the "Essential Eight" to protect your business .
Plus we include lots of statistics for the maths geeks.
Taking the Red Pill: Top Challenges In The Accounting Industry
Accountants seem to be facing more challenges than they ever have before, the industry is changing rapidly. We conducted a small survey of 157 accounting firms in Australia that revealed that technology is shaping the problems they face.
The Side Hustle: Everybody is doing it, so why aren't you?
When you’re just starting your own business, you spend a lot of time thinking about income and revenue. Specifically, how to bring in extra income or revenue for your business. It isn’t too long before the “side hustle” pops into mind.
How Much Should a Business Spend on IT?
Technology seems to occupy a bigger position in our lives and businesses with each passing year. The question is - How much should your business spend?
Case Study: The benefits of Thin Clients for your Business
FortiTech recently completed an installation of some Dell Wyse Thin Clients for a not-for-profit client, find out the benefits of these small but powerful devices for your business.
The importance of an Acceptable Use Policy
In an ideal world, employees would use the computers and Internet access provided their employer solely for business use. Throughout the work day, companies, schools, libraries and other organizations are exposed by their users to the misuse of the system. The dilemma faced by every business is what to do about it and how to start.
That is where an Acceptable Use Policy (AUP) can help
Is your business prepared for the Notifiable Data Breaches (NDB) scheme?
2018 is fast approaching and so is the commencement of the Notifiable Data Breaches (NDB) scheme.
The Australian Government scheme will ensure that affected individuals are notified about serious data breaches. The scheme will commence on 22 February 2018.
The NDB scheme will apply to all businesses, government agencies and other organisations covered by the Australian Privacy Act 1988 (Privacy Act).
How to improve workplace productivity in 1 simple step
Businesses spend countless hours trying to figure out how to improve the productivity of their workers even by a fraction of a percent.
Is your business protected against Ransomware?
With the explosion of the WannaCry ransomware virus this year many Australian business owners will be asking themselves “will it happen to my business?”
Is your Business Data safe on Office 365?
If you are a Microsoft Office365 user, you may have been asking yourself that very question recently when the mobile and online versions of Outlook and other Office applications experienced a whole day outage across the globe, with the majority of affected users being located in Australia and Japan.
Case Study: VoIP install for Financial Services Client
We recently installed a new Voice over Internet Protocol (VoIP) phone system for a client in the Financial Services industry.
Benefits of an Uninterruptible Power Supply: More than “PC Protection”
A UPS is great protection against storm season, but they do much more than that.
Case Study: IP Security Camera install for Manufacturing & Retail
It took 3 days and over a kilometre of network cabling, but we now have a very happy client with a brand new IP security camera system.
The benefits of an IP Security Camera System
The FortiTech team recently completed the installation of 3 Hikvision IP security cameras and Network Video Recorder in their office.
Dicker Data's Brisbane TechX 2017
Doughnuts AND Technology, who could say no?!? Not us, that is for sure. Which is why we headed along to the Dicker Data TechX event that was recently held at the Brisbane Convention Centre.
Why your business should consider Managed IT Services
Consider Managed IT Services as a great opportunity for your business to focus their internal staff members time and efforts on growing and improving it.
6 Reasons To Consider Security Cameras For Your Business
To help our customers protect their business even further, FortiTech has expanded its range of services to include the supply and installation of Hikvision commercial security cameras.
7 Business Benefits of Using a Virtual Private Server (VPS)
When you decide to bring a new technology into your business, you’d like to shorten the time it takes between decision and using that technology.
What’s the best Accounting Practice IT Package?
What's the best Accounting Practice IT Package? Following on from the introduction of a referral program last month we are proud to announce the launch of a new offering specifically designed for Accounting Practices.