Client Install: Email Migration from Crazy Domains to Microsoft 365
Frustrated by outages and hidden costs with Crazy Domains, our law firm client made the move to a full Microsoft 365 tenancy — unlocking better security, control, and seamless integration with their business systems. Here’s how we made it happen.
Another TP-Link Certification for FortiTech
We’ve completed TP-Link’s OCNA Routing & Switching certification — boosting our expertise to design, secure, and support business networks with confidence and proven skills. Find out all about what it covered in our blog.
Which is the best Multifactor Authentication (MFA) tool?
In this blog, we break down what to look for in an MFA tool, highlight four popular options — Microsoft Authenticator, Google Authenticator, Authy, and RoboForm — and share the pros and cons of each.
Tech Tips: Sharing files in SharePoint
In this blog, we’ll walk you through the different ways you can share files and folders in SharePoint, how to manage permissions, and what you need to know to keep your information secure. Whether you’re new to SharePoint or just want a refresher on best practices, this guide will help you make the most of your file sharing options — both within your business and with trusted external contacts.
Client Install: 3CX for an Ipswich law firm
Last week we went live with a new 3CX VoIP telephone system for an Ipswich based law firm. Our client had been having significant issues with their existing phone system through another supplier who was based overseas, which frequent outages and was unable to be used by staff working from home, they were also in the process of moving to a transcription service for their phone calls to integrate with their practice software. They were referred to FortiTech by an existing client, and we were more than happy to help.
Using AI to generate greetings for 3CX phone systems
When a potential customer calls your business, the first voice they hear sets the tone. It might be a voicemail message or an interactive voice response (IVR) system – either way, it matters. But crafting that perfect message can be time-consuming, and let’s face it, not everyone’s cut out for voiceover work. That’s where AI can come to the rescue.
David speaks: Cyber Security Training for a Brisbane Conveyancing Firm
David has once again been delivering Cyber Security Awareness Training, this time it was for one of our Brisbane based Conveyancing clients, David visited them onsite to conduct a hybrid training session from their boardroom with 4 of the team joining via Zoom.
Tech Tips: The basics of using 3CX
Just started using 3CX or need a quick refresher? This easy-to-follow guide breaks down the most common call functions—like transfers, conferencing, parking, and voicemail—plus tips for using Yealink phones and understanding BLF. Perfect for anyone who wants to get the most out of their VoIP system without the tech jargon.
Client Install: Seamless Office Move for a Brisbane CBD Legal Services Firm
After helping this client with their office relocation back in 2022, we were excited to be called in again to support their growing team's move to a new Brisbane office. With more staff, more equipment, and a tight timeframe, they needed everything relocated, reinstalled, and fully operational with minimal disruption. Our team handled the entire technology setup—from computers and phones to networking and Wi-Fi—ensuring a smooth transition and a fresh start on day one. Find out how we did it in our latest blog.